Billing, Cancellation & Refund Policy

Last updated October 7, 2026

We want you to know exactly what you're paying for before you buy. This page explains how Metron plans are billed, how they renew and how to cancel.

What you pay

Every plan has a one-time setup fee and a flat monthly fee. Prices are in US dollars.

  • Launch: $500 one-time setup + $100/month ($600 due at checkout, covering setup and your first month)
  • Growth: $999 one-time setup + $150/month ($1,149 due at checkout, covering setup and your first month)
  • Scale: $1,700 one-time setup + $500/month ($2,200 due at checkout, covering setup and your first month)
  • Enterprise: $2,800 one-time setup + $1,000/month ($3,800 due at checkout, covering setup and your first month)

Applicable sales tax, if any, is calculated at checkout based on your address.

How billing and renewal work

  • Payments are processed securely by Stripe. We never see or store your full card number.
  • At checkout you pay the setup fee plus your first month. Your monthly fee then renews automatically on the same day each month until you cancel.
  • There is no long-term contract. Plans are month to month.
  • Stripe emails you a receipt and invoice for every payment.

How to cancel

You can cancel anytime by emailing eeharris2004@gmail.com or calling (347) 674-1110. Cancellation stops all future charges. Your services stay active until the end of the month you've already paid for, and you won't be billed again.

Refunds

  • Setup fee: if you cancel before we've started work on your project, we'll refund your setup fee in full. Once work has started, the setup fee covers design and build time already spent and is not refundable.
  • Monthly fees: monthly fees are not prorated or refunded for partial months, but you can cancel anytime to stop future charges.
  • Billing mistakes: if you were charged in error, contact us and we'll correct it promptly.

Approved refunds are returned to your original payment method through Stripe and usually appear within 5 to 10 business days.

Changing plans

You can upgrade or downgrade anytime. We'll confirm any difference in setup work and the new monthly price before making the change.

Questions

Questions about a charge or your plan: eeharris2004@gmail.com · (347) 674-1110.