Earn More Reviews Automatically and Respond to Every One
Benefits
Why small businesses invest in Review Automation
A steady flow of reviews
Every completed job triggers a request, so reviews accumulate consistently rather than depending on someone remembering to ask.
Better local visibility
Reviews are a known factor in local search and a common source of information for AI assistants describing local businesses.
Responses without the busywork
AI drafts thoughtful, specific replies to reviews, and you approve or edit them before they are posted.
Catch problems early
Negative reviews and low ratings trigger an instant alert so you can reach out and resolve the issue quickly.
Use cases
Workflows we build
Post-job review request
When a job is marked complete in your field service software, the customer receives a thank-you text with a direct link to your Google review page.
Gentle reminder
If the customer has not left a review after a few days, they receive one polite reminder, then no further messages.
AI-drafted review replies
New reviews are pulled in, and AI drafts a reply that references the specific feedback for you to approve.
Negative review alerts
A low rating sends an immediate notification to the owner or manager with the review text and customer record.
Reputation reporting
A monthly summary shows new reviews, average rating trends, and common themes customers mention.
Process
How it works
Review profile audit
We review your current profiles, rating, review volume, and response history across the platforms that matter for your industry.
Connect and configure
We connect your job or appointment system so review requests trigger automatically at the right moment.
Write messages and replies
We draft request messages and response guidelines in your voice for your approval.
Launch and report
We launch the automation, monitor delivery and responses, and report on review activity each month.
Industries
Review Automation by industry
Review Automation for roofing companies
AI helps a roofing business by responding to new leads within seconds, booking roof inspections around your crews, handling storm-driven call surges, following up on estimates, and keeping homeowners updated through insurance claims and production.
Review Automation for landscaping companies
AI helps a landscaping business by responding to quote requests instantly, booking property walk-throughs, sending seasonal renewal and upsell offers like aeration, mulch and leaf cleanup, and handling rain-delay notices automatically.
Review Automation for cleaning companies
AI helps a cleaning business by answering quote requests instantly, collecting home size and service details, booking cleanings into your schedule, sending reminders that reduce lockouts and cancellations, and following up to turn one-time cleans into recurring clients.
Review Automation for pest control companies
AI helps a pest control business by answering calls and texts 24/7, identifying the pest problem and booking inspections, sending pre-treatment prep instructions, following up to convert one-time services into quarterly plans, and reaching out before customers cancel.
Review Automation for dental practices
AI helps a dental practice by answering calls when the front desk is busy, booking new-patient appointments, running recall and reactivation outreach for overdue patients, collecting insurance details before visits, and sending reminders that reduce no-shows.
Review Automation for auto repair shops
AI helps an auto repair shop by answering calls when service advisors are busy, booking appointments, sending vehicle status updates, following up on declined repairs, and reminding customers about oil changes and scheduled maintenance.
FAQ
Review Automation FAQs
Is it allowed to ask customers for reviews?
Yes, asking customers for honest reviews is generally fine. What platforms like Google prohibit includes offering incentives for reviews, posting fake reviews, and selectively soliciting positive reviews. We design request flows to follow platform policies.
Do you filter out unhappy customers before they leave a review?
No. Review gating, which steers only satisfied customers to public review sites, conflicts with Google's policies. We send the same request to every customer and alert you to negative feedback so you can respond and resolve it.
Will AI post review responses automatically?
By default, AI drafts responses and a person approves them before posting. You can choose to auto-post replies to simple positive reviews if you prefer.
Which review platforms do you support?
We focus on Google first because of its role in local search, and can include other platforms relevant to your industry, such as Facebook, Yelp, or industry-specific directories, where their tools allow it.
How do reviews affect AI search?
AI assistants that describe local businesses often draw on public information such as Google Business Profile data and reviews. A steady stream of genuine, detailed reviews gives these systems more accurate information about your business, although no one can control exactly what they say.
Learn more
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